Methodology

User-centered innovation is accompanied by a methodology that makes explicit what needs to be improved to arrive at a higher performance level of the solution. This methodology takes all participants into account and aims for a joint prioritisation of improvements. The user-centered innovation methodology does not prescribe beforehand how to build or adapt your behaviour, machines, and/or participation in the solution. Rather, when applying this methodology each participant is enabled to understand the relationships with other participants and the areas for improvement. Each participant can, and should, continue to use their own priorities, metrics, workflows, development cycles, et cetera.

Read more about the six-step thought process, why it works, and when to apply these steps.